Terms of service & privacy policy

Lantern Terms of Service

Last Updated: June 17, 2025

These Terms of Service (“Terms”) form a legal agreement between you (“Customer”, “you”) and Lantern Technologies Limited (“Lantern”, “we”, “us”), a company registered in England and Wales. These Terms govern your use of the Lantern AI search analytics platform and services (“Services”). By accepting these Terms or using our Services, you agree to be bound by them.

1. Definitions

  • Agreement: These Terms, the Order (subscription agreement), and any referenced policies.
  • Services: The Lantern AI platform, including analytics, insights, dashboards, integrations, and related functionality.
  • Customer/User: The individual or entity subscribing to or using the Services.
  • User Content: Any data or content uploaded or submitted by the Customer via the Services.
  • Order: The subscription agreement or order form specifying Services, fees, term, and user limits.

2. Access and Use

2.1 Subscription

  • Lantern grants a limited, non-exclusive, non-transferable license to use Services per the Order, for internal business purposes only.

2.2 User Accounts and Security

  • You must provide accurate account details, keep credentials secure, and are responsible for all account activity.

2.3 Acceptable Use

  • Violate laws or third-party rights
  • Transmit malicious, unlawful, or offensive content
  • Impersonate individuals or fake affiliations
  • Reverse engineer, disrupt, or misuse Services
  • Access or process personal data without consent or in violation of privacy laws

3. Intellectual Property

3.1 Lantern IP

All IP in the Services, technology, and branding remains exclusively Lantern’s.

3.2 User Content

You retain ownership of User Content. You grant Lantern a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services and Lantern's business.

3.3 Feedback

Any suggestions you provide may be used by Lantern royalty-free and without attribution.

3.4 Branding Use

By subscribing, you permit Lantern to display your company name and logo in case studies or marketing materials, unless you notify us in writing to opt out. Lantern will maintain the integrity of your branding and will not modify your logo or use it in a manner that misrepresents our relationship. You may opt out of this logo usage permission at any time by contacting us at team@asklantern.net with the subject line "Logo Usage Opt-Out." Within 30 days of receiving your opt-out request, we will remove your company logo from all active promotional materials.

4. Customer Data and AI Output

4.1 Data Processing

Lantern processes your data to operate Services, generate analytics and comply with legal obligations. You warrant that you have necessary rights and permissions for any data submitted.

4.2 AI-Generated Output

Lantern may produce AI-generated insights or content. This output is provided “as is.” You assume responsibility for verifying and using it safely and legally.

5. Third-Party Integrations

  • Services may integrate with third-party apps (e.g., Google Workspace). You authorize us to access such integrations on your behalf and agree that Lantern is not liable for third-party performance or privacy practices.

6. Fees, Billing, and Taxes

6.1 Fees

  • You agree to pay fees specified in your Order, in the currency designated (e.g., GBP, EUR).
  • Fees are due per invoicing terms.

6.2 Taxes

  • Fees exclude VAT or other applicable taxes unless stated.

7. Term, Termination, and Suspension

7.1 Term

  • The Agreement begins on the Order start date and renews automatically unless a termination notice is provided 30 days before renewal.

7.2 Suspension & Termination

Lantern may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease. Lantern may delete your data in accordance with our retention policies.

7.3 Survival

Sections 3, 4, 6, 7.2–7.3, 8–11 survive expiry or termination.

8. Warranties and Remedies

8.1 Disclaimer

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LANTERN DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LANTERN MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SERVICES.

9. Limitation of Liability

IN NO EVENT SHALL LANTERN, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT LANTERN HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

10. Indemnification

You agree to defend, indemnify, and hold harmless Lantern and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Content caused damage to a third party.

11. Intellectual Property Ownership

  • Lantern owns all its IP, and you own all rights in User Content.
  • Feedback grants Lantern a license to improve Services.
  • No transfer of IP except as expressly granted in these Terms.

12. Conflicts in Interpretation

If your Order conflicts with these Terms, the Order controls specifically for its scope. For everything else, these Terms govern.

13. Updates to these Terms

  • Lantern may update these Terms. Continued use after updates constitutes acceptance.

14. Governing Law and Dispute Resolution

These Terms are governed by English law. You and Lantern submit to the exclusive jurisdiction of England & Wales courts. Disputes should first be escalated internally, then resolved through mediation in London. If unresolved, disputes proceed to arbitration or court as agreed.

15. Force Majeure

Lantern is not liable for delays or failures caused by events outside its reasonable control, such as natural disasters, cyber attacks, or regulatory changes.

16. Entire Agreement

These Terms, the Order, and the Privacy Policy form the entire Agreement and supersede previous understandings.

17. Contact

For questions or support please contact:
Lantern Technologies Limited
Email: support@lanternai.com